Do you need an
expert assessment of
one (or thirty
thousand) pair of
shoes because of a
dispute with a
suppler or customer?
Differences of
opinion and
judgement can be
very difficult to
bridge but having an
expert assessment in
writing can often
prove extremely
useful.
Noble Footwear have dealt with over forty such cases in the last eight years and are the only
footwear technology specialists listed on the major expert witness directory used by Solicitors
and Barristers in the UK.
Every case is unique, but they mainly fall into one of two categories, which can be described as
consumer cases or trade disputes:-
Consumer Cases
These usually involve actual or claimed failure of a particular pair of boots or shoes,
which has sometimes led to an injury. Having an independent, professional report
can clarify, reduce and sometimes even eliminate, potential causes of dispute.
Trade Disputes
Trade disputes cases have significantly increased in number, partly as a result of footwear being
manufactured overseas. This often means that when things do go wrong, the problem can be a
large one. Sometimes this is because of the time scales of shipping footwear thousands of miles
to where they are sold but can be as simple as a mis-understanding of what was expected
when the shoes were ordered.
Our role varies enormously from one case to another but usually involves inspecting the
footwear on-site and providing an independent assessment of the problem and its probable cause.
Interestingly, of the forty plus cases carried out in recent years, only one has ever gone to court.
It would appear that having an independent assessment facilitates a settlement that both
sides can agree on.
If you require any more information
about our Expert Witness
Services, or you wish to book a course or
purchase any of the books for sale, please visit our
'contact us' page.
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To contact us:frank.jones@noblefootwear.com
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